Job Description
Qatar Duty Free (QDF) is an award winning subsidiary of Qatar Airways, the national airline of the state of Qatar and currently operates at the Departure, Arrivals, VIP and Premium Terminal of Hamad International Airport. As one of the fastest growing Duty Free operations in the world, Qatar Duty Free operates from the new Hamad International Airport (HIA). HIA is also home to the newly created QDF Food & Beverage Division which will set new benchmarks in airport hospitality.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Monitor QDF areas across the airport through CCTV systems and liaise with the Supervisors, Police, MOI, Qatar Airways Security and other agencies as necessary.
Observe behaviours and identify individuals who may cause loss or damage to QDF product and property.
Ensure that security performance standards of QDF staff and contractors meet the specification stipulated by the security supervisor to protect property and facilities of QDF at the airport against unlawful interference, theft, and damage.
Reporting and escalation of security and health and safety incidents identified from CCTV surveillance through to management, paying particular attention to fire hazards, flood, dishonesty, irregular conduct and unauthorised access and egress.
Monitor, identify and investigate POS activity and alarm activations, liaising with security supervisor / officer and duty managers to escalate issues and concerns
Contact with MOI, immigration authority, contractors and customers of QDF retail, Food & Beverage, QDF warehouses and other external agencies when required in relation to security and safety matters
Liaise and coordinate with external agencies and authorities relating to the protection of QDF employees, customers, assets and products
Operate and monitor all systems within the control centre in an efficient manner ensuring that all work is undertaken in line with the operating procedures, legislation and the codes of practice.
Assist in handling incidents as directed or required by the security supervisor.
Assist in evacuation of the Premises, firefighting and other emergencies as directed by the authorized DIA representative
Job Requirements
High School qualification
CCTV and Access Control training certificate combined with at least 2 years of related experience
Fluency in the English language- both written and spoken
Ability to work independently and in teams
Good health and have a good level of general fitness due to the physical demands of the job.
Ability to deal tactfully and effectively with people at all levels within the organisation, external agencies, contractors and members of the general public.
Job Details
Company/Organization: Qatar Airways
Employment Type: Full-time Job
Job Location: Doha, Qatar
Application Deadline: N/A
