• AUK Careers | Business Relations & Development Coordinator

    AUK Careers | Business Relations & Development Coordinator

    Location: Salmiya, Kuwait

    Job Description

    To coordinate and implement CCE business development & relations plan, under the leadership of the Business Development Manager and CCE Director, in collaboration with the operations team members to deliver corporate training projects as needed. This would include assisting with needs analysis, identifying training solutions, coordinating a team from CCE through a custom training development project, and have a notable part in the success of CCE.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

      New Business Development and Client Retention

    • Proactively serves as the first point of contact for ministries, corporates and group clients for CCE program information.

    • Receiving request for proposal (RFP) from clients (ministries and corporates), analyzing their training needs assessment (TNA) and coordinating the creation of training solutions, externally with the client and internally with the business development manager and training operations team.

    • Carry out pricing for corporate training programs and financial assessments for training projects.

    • Creating offers or quotations under the guidance of the business development manager and preparing proposal documents for clients.

    • Work with finance, corporate affairs and marketing staff to ensure that prerequisites (like tender prequalification) are fulfilled within a timely manner.

    • Client follow-up and plan clarification meetings.

    • Tracking and submitting RFP according to the delivery date.

    • Coordinating upon acceptance with client’s training program delivery.

    • Ensure that corporate clients are appropriately welcomed on campus, directed to classrooms and briefed on AUK facilities and CCE services.

    • Work with CCE operations and marketing team members and other internal colleagues to meet customer needs.

    • Business Development Planning

    • Market research to support CCE’s business strategy.

    • Using knowledge of the market and competitors, identify and develop CCE unique selling propositions and differentiators.

    • Management and Research

    • Submit monthly progress reports and ensure data is accurate.

    • Forecast corporate sales targets and ensure they are met.

    • Track and record activity on accounts and help to close deals to meet these targets.

    Job Requirements

    • Bachelor's degree in Business Administration, Marketing, Management, Human Resources or other relevant field based on position-specific sections above.

    • 5-10 years of professional experience in business environment, preferably in sales, marketing and/or customer service and stakeholder relations management.

    • Excellent written and spoken English and Arabic.

    • Skills and Abilities

    • Excellent two-way communication skills, i.e. the ability to listen to the client’s requests and clearly articulate what CCE can offer.

    • Patient and willing to be persistent to achieve goals.

    • Able to present CCE and AUK in a positive manner at all times.

    Job Details

    Company/Organization: American University of Kuwait - AUK

    Employment Type: Full-time

    Job Location: Salmiya, Kuwait