Job Description
To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank.
Duties and Responsibilities
Your main responsibilities in this role include the following:
To contact customers and followup for repayment
To use creative ways (including internal and external information) to establish contact for no contact customers
To maximize number of customers who agree to pay off their dues with the bank
To exercise all tools & solutions available as per the policy of the bank (calling, dialer, voice blast, security check, police notification, communications,
followup) to improve collections performance
To give feedback to management on process/policy improvements to improve collections
Job Requirements
To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank.
Job Details
Company/Organization: Mashreq Bank
Employment Type: Full-time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
