• Mashreq Bank UAE Careers | Collections Officer

    Mashreq Bank UAE Careers | Collections Officer

    Location: Dubai - United Arab Emirates
    Published:

    Job Description

    To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • To contact customers and followup for repayment

    • To use creative ways (including internal and external information) to establish contact for no contact customers

    • To maximize number of customers who agree to pay off their dues with the bank

    • To exercise all tools & solutions available as per the policy of the bank (calling, dialer, voice blast, security check, police notification, communications,

    • followup) to improve collections performance

    • To give feedback to management on process/policy improvements to improve collections


    Job Requirements

    • To ensure defaulted customers are contacted and followup up with to settle their outstanding amounts with the bank.

    Job Details

    Company/Organization: Mashreq Bank

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

    Application Deadline: N/A

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