Job Description
Implement and maintain digital content, applications and interfaces for various delivery channels – Website, Mobile, Digital Interactive Devices, Internet Kiosks, Email, ATM etc for the Electronic Business & Innovation.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Build and manage digital application architecture with key delivery focus on online, mobile and rich media interactive devices.
Build and manage digital application with key focus on UI & UK framework.
Manage analytics dashboards for all online and mobile applications.
Develop Innovative apps and interfaces to bring traffic and users to online and mobile applications basis the guidance from channel manager and Electronic Business Unit.
Ensure optimal management of content for Retail Banking information across website, mobile apps and innovative digital interfaces.
Ensure that the graphical, navigational, Interactive and informational features of the alternate channels are always of a high standard and effective in both customer service and fulfillment and the generation of new business.
Liaise with all channel manager and other business teams to update the content for online, mobile & ATM channels for RBG in a creative style within the predefined time frame.
Liaise and follow up with the different areas within RBG/external sources to obtain required information to be published digital, online and mobile channels.
Liaise with backend office processes (operations) to ensure adherence to service standards for web, mobile & email content management.
Aid product management in the creation and execution of online marketing campaigns.
Meet deadlines and targets set by segment & marketing for campaign execution on the alternate channels.
Job Requirements
3+ years of website development.
2+ years of mobile and hybrid app development.
Strong UI and UX skills.
Experience in online customer engagement tools for the online and mobile mediums.
Ability to work on multi channel digital application platforms.
Experience in web development languages.
Experience in Web hosting servers, Triton and Microsoft SharePoint.
Proven success leading multi-functional teams coupled with the ability to influence others and build relationships.
Excellent communication skills with the ability to communicate thoughts and ideas to diverse – audiences.
Ability to involve and motivate others in activities and make creative use of available tools and techniques.
Job Details
Company/Organization: Mashreq Bank
Employment Type: Full-time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
