• Mashreq Bank UAE Careers | Digital Specialist

    Mashreq Bank UAE Careers | Digital Specialist

    Location: Dubai - United Arab Emirates

    Job Description

    Implement and maintain digital content, applications and interfaces for various delivery channels – Website, Mobile, Digital Interactive Devices, Internet Kiosks, Email, ATM etc for the Electronic Business & Innovation.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Build and manage digital application architecture with key delivery focus on online, mobile and rich media interactive devices.

    • Build and manage digital application with key focus on UI & UK framework.

    • Manage analytics dashboards for all online and mobile applications.

    • Develop Innovative apps and interfaces to bring traffic and users to online and mobile applications basis the guidance from channel manager and Electronic Business Unit.

    • Ensure optimal management of content for Retail Banking information across website, mobile apps and innovative digital interfaces.

    • Ensure that the graphical, navigational, Interactive and informational features of the alternate channels are always of a high standard and effective in both customer service and fulfillment and the generation of new business.

    • Liaise with all channel manager and other business teams to update the content for online, mobile & ATM channels for RBG in a creative style within the predefined time frame.

    • Liaise and follow up with the different areas within RBG/external sources to obtain required information to be published digital, online and mobile channels.

    • Liaise with backend office processes (operations) to ensure adherence to service standards for web, mobile & email content management.

    • Aid product management in the creation and execution of online marketing campaigns.

    • Meet deadlines and targets set by segment & marketing for campaign execution on the alternate channels.

    Job Requirements

    • 3+ years of website development.

    • 2+ years of mobile and hybrid app development.

    • Strong UI and UX skills.

    • Experience in online customer engagement tools for the online and mobile mediums.

    • Ability to work on multi channel digital application platforms.

    • Experience in web development languages.

    • Experience in Web hosting servers, Triton and Microsoft SharePoint.

    • Proven success leading multi-functional teams coupled with the ability to influence others and build relationships.

    • Excellent communication skills with the ability to communicate thoughts and ideas to diverse – audiences.

    • Ability to involve and motivate others in activities and make creative use of available tools and techniques.

    Job Details

    Company/Organization: Mashreq Bank

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

    Application Deadline: N/A