• Emirates Group UAE Careers | Travel Consultant - Emirates Holidays

    Emirates Group UAE Careers | Travel Consultant - Emirates Holidays

    Location: Dubai - United Arab Emirates

    Job Description

    The jobholder is front-line staff, a part of a 24/7 team who has to provide clients and potential clients superior and a consistent quality of travel services

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • To sell Airline tickets, travel related products and give leisure related information.

    • Proactively service our customers with a digital concierge service, supporting them with last minute pre departure queries, amendments, pro-active disruption management.

    • Convert maximum number of enquiries into sales through efficient and friendly customer service

    Job Requirements

    • Commercial/Sales.Reservations/Ticketing : 1+ Year

    • 12 Years schooling or equivalent

    • Experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service

    • Someone who really understands the importance of exceptional customer experiences and exceeding our customer?s expectations.

    • A confident communicator with proven persuasive and influencing skills.

    • Thrives on a busy service and sales environment and self-motivated to achieve performance & business targets.

    • Positive attitude and enjoys working as part of a team. A flexible approach with the ability to adapt to different people, customers, challenges and ways of working.

    • Someone who wants to keep developing and able to take accountability for their own learning.

    • Ability to really listen to the customer, quickly identify their needs and think ahead to anticipate them.

    • Excellent attention to detail and understands the impact of errors on the business and customer.

    • IT literate and quick to learn.

    • Flexibility to work shifts, including evenings, weekends and public holidays.

    Job Details

    Company/Organization: Emirates Holidays

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates