• American Hospital Dubai Careers | Public Relations Officer

    American Hospital Dubai Careers | Public Relations Officer

    Location: Dubai - United Arab Emirates

    Job Description

    Public Relation Officer is responsible for handling all the Government Accounts and VIP patients. He is also responsible for overall collection of Cash outstanding of Government Accounts, Individuals, Companies and VIP patients

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Prepare Cash outstanding report daily and weekly

    • Update patient remarks for outstanding, wherever applicable.

    • Follow up of the pending collection and send reminders/ letters/ SMS to patients – Individuals, Government accounts and VIP patients informing them of their outstanding.

    • Deal with patients coming into the clinics with queries about their outstanding.

    • Deal with patients refusing to pay their bills or previous outstanding.

    • Prepare necessary legal paper and documentation including filing cases at the police station and their follow up.

    • Visit to Government organizations on regular basis for follow up of payments.

    • Responsible to visit Government organizations to identify a new opportunity to establish a relationship.

    • Responsible for opening Government account and VIP family account with the hospital and to monitor the same.

    • To maintain a cordial relationship between the hospital and Government, and VIP patients.

    • Review of collections from cash outstanding on a weekly basis.

    Job Requirements

    • UAE National

    • High school graduate/Degree Holder

    • Excellent English and Arabic verbal and written communication skills.

    • Computer literacy

    • Customer service skills / experience

    • Previous 3 years experience in collections/ Accounts receivables desired

    • Previous experience in Healthcare industry will be a plus.

    Job Details

    Company/Organization: American Hospital Dubai - AHD

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

    Application Deadline: N/A