• Dubai Islamic Bank Careers | Manager - Cards Portfolio

    Dubai Islamic Bank Careers | Manager - Cards Portfolio

    Location: Dubai - United Arab Emirates
    Published:

    Job Description

    Dubai Islamic Bank is currently seeking to appoint a Manager - Cards Portfolio

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

      Business Strategy

    • Sustain and strengthen the value proposition of Cards by Portfolio Management.

    • Build and execute effective customer contact plan.

    • Coordinate and support seamless execution of new product programs, processes, and systems.

    • Analyze process, system, TAT, and documentation improvement opportunities and follow up for its effective execution.

    • Coordinate alignment of sales for achievement of Portfolio sales programs.

    • Ensure timely and effective roll out of Portfolio Campaigns.

    • Coordinate the resolution of process breakdown and policy interpretation related customer issues.

    • Monitor competitor activity and facilitate in implementation of effective actions to counter them

    • P&L Management

    • Identify and implement new portfolio initiatives to achieve the financial targets

    • Execute programs and campaigns to achieve substantial growth in cards spends across all products

    • Compliance with Sharia/L&C Requirements

    • Ensure all customer transaction documents required by Business are duly approved by both Legal and Compliance & maintain record thereof

    • Ensure all customer communication is duly approved by Sharia and maintain record thereof

    • Process Management & Control

    • Analyze process, system, TAT, and documentation improvement opportunities and lead its effective execution

    • Coordinate the resolution of process breakdown and policy interpretation related customer issues across all functions

    • Stakeholder management

    • Coordinate alignment of sales, operations, credit, IT, SP&BA, Sharia, legal, audit and collections for achievement of Portfolio sales & After Sales Service.


    Job Requirements

    • Education: Minimum Bachelor’s degree.

    • Work Experience: Minimum 3 years of work experience in Credit Cards Portfolio Management.

    Job Details

    Company/Organization: Dubai Islamic Bank - DIB

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

    Application Deadline: N/A

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