Job Description
Address Fountain Views - Residences Tower 3 is looking for Service Plus Operator (Telephone Operator) to join our pre-opening team 2nd quarter of 2019.
To resolve all queries, requests, issues and complaints in a discreetly efficient manner and to the Guests’ satisfaction.
Duties and Responsibilities
Your main responsibilities in this role include the following:
He/she will ensure that the highest level of efficiency and guest satisfaction will be achieved in the Telephone Operation whilst maximizing telephone and other related revenue in accordance with the operating procedures and standards.
Job Requirements
High School Graduate or equivalent, preferably with a specialization in Hotel.
Minimum 1 year experience in comparable role within a hotel or hospitality organisation
Knowledge in Microsoft Office, Opera and Telephone Switchboard
Adaptable and flexible to various work conditions
Result oriented
Strong attention to details
Excellent interpersonal and communication skills (fluency in English)
Ability to work and deliver results in a fast paced work environment.
Operates with integrity and objectivity at all times
Organized and demonstrates good planning skills
Proactive to address and resolve issues.
Job Details
Company/Organization: Emaar
Employment Type: Full-time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
