• Etihad Aviation Group Careers | IT Management Cost / Supplier Analyst

    Etihad Aviation Group Careers | IT Management Cost / Supplier Analyst

    Location: Abu Dhabi - United Arab Emirates

    Job Description

    The Technology & Innovation department of Etihad Aviation Group is urgently seeking two contractor roles as Analysts to assist in the areas of –

    IT Cost management framework, process definition and operations

    IT Supplier management framework, process definition and operations

    The roles would be responsible for the design and delivery of initiatives to achieve a leaner process, quicker turnaround and transparency in the relevant area. The role will require a mix of analytical skills, experience in cost or supplier management domains, with ability to logically drive changes in processes. Ability to demonstrate logical and critical reasoning, is vital for the role.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Assist the Cost / Supplier Management Leads with the development and documentation of processes, indicators and frameworks for each specific area

    • Own and manage the delivery of specific initiatives allocated by the Leads aimed at either improving the current process, providing transparency to all stakeholders or improving governance

    • Deliver assigned tasks to support the delivery of the overall initiatives in accordance with the timelines, standards and brief provided

    • Analyze data for specific areas, for each initiative, and provide recommendations that will help improve governance, speed or transparency

    • Ensure the process is automated where possible using tools available, by documenting the overall workflow and coordinating with the developer team to deliver a beta version

    • Coordinate the user testing of any automated tools, within IT department, ensuring feedback is addressed and stakeholders engaged to achieve sign offs

    • Support in defining and implementing quality measures, standards and performance indicators to ensure the continuous monitoring and improvement of IT functions

    • Managing the overall process documentation library in alignment with governance standards ensuring availability of working and approved versions

    • Monitors adherence to governance frameworks by stakeholders across departments

    Job Requirements

    • Minimum - Bachelor’s Degree with 3+ years relevant work experience

    • Minimum – Demonstrable analytical skills and proficiency in Excel, Word

    • Minimum – 2 years of experience in IT departments in a supplier-centric or outsourced environment

    • Minimum - Hands on experience in implementing process or governance changes, ideally in an IT environment

    • Preferred – Knowledge of technology cost elements OR supplier management

    • Preferred – ITIL/COBIT practitioner or Consulting experience

    Job Details

    Company/Organization: Etihad Aviation Group

    Employment Type: Full-time

    Job Location: United Arab Emirates

    Application Deadline: N/A