Job Description
Promote Core Product and cross sell other FAB products within the assigned Business Territory (field sales) against set financial targets.
Duties and Responsibilities
Your main responsibilities in this role include the following:
To achieve or exceed agreed core product sales targets to build new customer base in FAB
To promote the sales of Core Product in assigned area or work
To build and maintain effective business relationship with customers
To ensure the submitted customer applications and documentations are complete and error free
To follow up for Document discrepancies which have been approved as Deferrals
Minimise errors and act upon them for correction and re-submission if any
To provide sales MIS to Team Leader on regular basis
To provide on-going customer / market feedback to Team Leader to improve business
To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes
To capitalise on-cross selling opportunities
To perform duties of Team Leader in his absence, if assigned so
Administers and ensures compliance to all sale objectives.
Monitors all customer queries and ensure timely response to all issues.
Coordinates with customers to provide various products and facilities and provides information on all required supporting documentation.
Ensures timely processing of all initiated customer transactions.
Maintains and updates knowledge on all FAB products and services.
Maintains knowledge on all competitor products and services and analyses all advantages and disadvantages for various products.
Adheres to service level targets and coordinates with other departments to meet client service expectations.
Engages with key stakeholders including Operations, Technology, Branches, Legal…etc. to deliver timely and effective level of client experience to FGB customers.
Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
Customer Acquisition
Customer Service
Internal Collaboration
Self-Management Responsibilities
Job Requirements
Minimum of 3 year of experience in a Mortgage sales role in UAE
High school diploma
Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred
Job Details
Company: First Abu Dhabi Bank - FAB
Employment Type: Full-time
Job Location: Dubai, United Arab Emirates
