• Mashreq Bank UAE Careers | Product Manager - Acquiring

    Mashreq Bank UAE Careers | Product Manager - Acquiring

    Location: Dubai - United Arab Emirates

    Job Description

    Mashreq Bank is currently seeking to hire a Product Manager - Acquiring

    nsuring adherence to credit underwriting parameters/standards and policies in the retail risk through ongoing sample checks ensuring processing errors are kept to a bare minimum and portfolio quality enhanced as a result.

    Ensure that deviations / exceptions are processed as per the delegated authority

    Set controls including Central Bank of Egypt regulations, Compliance issues and legal instructions for new and existing procedures.

    Prepare and analyze procedures needed for different functions within Retail Risk Department and set appropriate instructions to resolve any conflicts that may exist between operating Departments.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Identify process improvement opportunities for quality improvements and re-engineering to enhance control and reduce costs within framework through continuous business review.

    • Manage and monitor the Credit Quality of all retail lending products approved in the unit effectively ensuring that all financial and non financial parameters are appropriately adhered to.

    • Review workflow, process map for existing functions, ensure, evaluate and assess implementation for existing procedures.

    • Submit appropriate solutions after analyzing current problems.

    • Prepare preliminary procedures for new and existing products to set controls, workflow, process mapping and discussions with concerned areas.

    • Prepare Service Level Agreements with other Units

    • Prepare unit reports

    • Recommend changes to SOPs and closely coordinate with operating units

    • Conduct training to Risk units on processes & fraud related issues

    • Monitor the corrective action on all audit comments to ensure regularization within specified target dates.

    • Update negative list database

    • Check cases referred from CIC to confirm details submitted by customer to be able to identify fraudulent cases / Referred Complaints.

    • Conduct field investigations for any sales involved in any fraud issue.

    • Identify control gaps in work process.

    • Standardization of processes ensuring adequate controls are in place and enable effective and controlled transaction processing.

    • Ensure proper awareness and launching to any procedures and processes related to new and existing products after being approved by concerned parties.

    • Review systems functionalities and set up to ensure compliance to policy

    • Conduct sample checks on Initiation and Collection Units to ensure compliance of policies and procedure.

    • Provide updates on regulatory changes & compliance to CBE regulations

    • Ensure turnaround time within the agreed SLA

    • Ensure compliance to RCPM.

    • Ensure all PP’s, SOPs and contracts with Vendors are valid at all times and reviewed with the right frequency

    • Monitor deviations and caps

    • Prepare exceptional reports on monthly basis

    • Review Portfolio reports and work closely with MIS Unit for reports generations/implementation

    • Maintain log with all policy & process changes

    Job Requirements

    • Minimum 5 years of working experience in banking/financial services.

    • University Degree

    • Knowledge of best practice in retail banking

    • Perfect command of English, written and spoken

    • Team player and good relationship builder

    • Strong analytical skills, attention to details and follow up

    • Ability to work with minimal supervision

    • Relevant computer and presentation skills (Word, PowerPoint, Excel)

    • IT background and being familiar with different software to help in implementing new systems to cover business requirement.

    Job Details

    Company/Organization: Mashreq Bank

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates

    Application Deadline: N/A