• Arab Bank Careers | IT Technical Support Specialist وظائف البنك العربي

    Arab Bank Careers | IT Technical Support Specialist وظائف البنك العربي

    Location: Egypt
    Published:

    Job Description

    The Arab Bank is currently looking for an IT Technical Support Specialist who will be responsible for the following tasks

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Follow Incident Management Process and use the formal Service Management tool

    • Participate in Problem Management process where requested, along with any Service Management Process

    • Participate in the development and updates of the technical Knowledgebase with workarounds and permanent solutions

    • Provide internal clients with advice and recommendations with regards to their IT needs and respective solutions.

    • Ensure closure of the audit findings.


    Job Requirements

    • Diploma in Computer Science

    • 2-6 years of IT service support experience within a large organization

    Job Details

    Company/Organization: Arab Bank

    Employment Type: Full-time

    Job Location: Egypt

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