Job Description
The Arab Bank is currently recruiting for the role of Tele-sales Representative who will be responsible for the following tasks
Duties and Responsibilities
Your main responsibilities in this role include the following:
Achieving high productivity results, and effectively meet sales service Outbound calls targets.
Handling all client complaints in a timely manner at the highest quality standards.
Providing all clients with timely and accurate response on all inquiries.
Achieve the set number of calls contacts on a daily basis.
Review list carefully, and determine the best cross-selling opportunities to satisfy customer needs.
Maintain high call quality standards when contacting with customers
Job Requirements
Undergraduate degree in Business or any related field from a recognized University.
1-3 years experience in retail Banking, of which at least 1 year experience in a leading International Bank.
Fluency in Arabic and English
Excellent communication skills
Well mannered & courteous
PC Literate (Excel, Internet, word, PowerPoint, etc…)
Selling and negotiation skills
