• Tesla Internship | Customer Experience Intern, Dubai, UAE

    Tesla Internship | Customer Experience Intern, Dubai, UAE

    Location: Dubai - United Arab Emirates

    Job Description

    You will be working closely with the Sales & Delivery Management to design, document and implement the customer experience from the first interaction with Tesla to the delivery of the vehicle. Keeping in mind the cultural environment in the Middle East, you will define and drive adoption of best practice around customer engagement.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Understanding the customer needs and expectations around their purchase experience

    • Analyze any current customer pain points and develop measures to eliminate them

    • Help team members understand and adapt to changing customer experience activities

    • Develop a guide to unify the experience for each customer

    Job Requirements

    • Fluent language skills in English. Arabic is a plus.

    • Valid UAE driver’s license

    • Preferably a business studies major

    • Ability to build relationships and represent Tesla in a professional capacity and manner

    • Proactive work mentality

    • The ability to keep an overview and improve processes

    • Analytical mindset and problem-solving oriented

    • A strong team player

    • Proficient skills in Excel

    Job Details

    Company: Tesla

    Employment Type: Internship

    Job Location: Dubai, United Arab Emirates