Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Supports Private Bankers in acquiring, servicing and retaining clients and in the creation of enduring, deep and trusted relationships with our clients
Provides exceptional service to the Banker’s clients and be a main point of contact for all day-to-day matters across products and services
Liaises directly with clients in relation to their non advice requirements and will be required to interpret and manage high value and highly complex books as well as understand complex financial structures and products
Is a technical specialist/champion in one of the banking fields such as on-boarding or credit
Assists PBE population with technical queries and complex cases
When required, assists PBE Managers for ad hoc projects and in terms of being a Go To person
Supports the team/business in the delivery of its targets and goals
Job Requirements
Arabic Speaking
Excellent customer service skills & sensitivity to the needs and profile of high net worth clients
Positive and self motivated
Excellent ability to plan and organise work and set priorities, and to multi-task
Good interpersonal skills and adopts a team focus
Good influencing and negotiating skills
The ability to make clear presentation of information both written and orally
Effective listening and communication skills
Ability to work under pressure with a heavy workload
The ability to solve problems using a rational approach with a strong ownership of problems
Team Player
Possesses integrity
Possesses a technical and commercial approach to tasks.
Possesses the initiative to think things through and the prudence to refer
Interest in financial markets
Fast learner, with experience of becoming familiar with new IT systems quickly and accurately