Job Description
Alahli Bank of Kuwait - ABK is currently recruiting for the role of Operation Officer
Ensure branch operations are within policies and procedures through processing, authorizing, audit, support and follow-up
Duties and Responsibilities
Your main responsibilities in this role include the following:
Support Provide support and assistance on operational related functions to branch staff
Customer service Support branch staff and ensure proper servicing of banking needs for customers
Risk management Ensure line management and personnel awareness of discovered control issues
Process improvements Identify potential process improvements to ensure achievement of branches performance
Compliance Ensure compliance, operational risk controls in accordance with regulatory standards and policies
Audit Maintain ABK’s internal control standards, including timely implementation of internal and external audit points
Reporting Provide regular reports as needed
Checking Review and handle the following issues a) Cheque book request / KNET, b) Daily transactions c) Returned Cheques d) Dormant account reactivation control e) ATM’s reconciliations f) End-of-month reports etc.
Training Train branch staff on new or changed policies, procedures and systems
Job Requirements
Diploma Degree or Equivalent Certification/Experience in Business Administration and Management
At least 6 years’ banking sector experience
Experience in a branch operations environment
Experience of processing procedures and practices
Experience in auditing and investigation techniques
Branch operational policies and procedures
Audit techniques
Risk identification processes and techniques
Knowledge of reporting processes
Job Details
Company: Alahli Bank of Kuwait - ABK
Employment Type: Full-time
Job Location: Al Asimah, Kuwait
