• Alahli Bank of Kuwait Jobs | Operation Officer

    Alahli Bank of Kuwait Jobs | Operation Officer

    Location: Kuwait

    Job Description

    Alahli Bank of Kuwait - ABK is currently recruiting for the role of Operation Officer

    Ensure branch operations are within policies and procedures through processing, authorizing, audit, support and follow-up

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Support Provide support and assistance on operational related functions to branch staff

    • Customer service Support branch staff and ensure proper servicing of banking needs for customers

    • Risk management Ensure line management and personnel awareness of discovered control issues

    • Process improvements Identify potential process improvements to ensure achievement of branches performance

    • Compliance Ensure compliance, operational risk controls in accordance with regulatory standards and policies

    • Audit Maintain ABK’s internal control standards, including timely implementation of internal and external audit points

    • Reporting Provide regular reports as needed

    • Checking Review and handle the following issues a) Cheque book request / KNET, b) Daily transactions c) Returned Cheques d) Dormant account reactivation control e) ATM’s reconciliations f) End-of-month reports etc.

    • Training Train branch staff on new or changed policies, procedures and systems

    Job Requirements

    • Diploma Degree or Equivalent Certification/Experience in Business Administration and Management

    • At least 6 years’ banking sector experience

    • Experience in a branch operations environment

    • Experience of processing procedures and practices

    • Experience in auditing and investigation techniques

    • Branch operational policies and procedures

    • Audit techniques

    • Risk identification processes and techniques

    • Knowledge of reporting processes

    Job Details

    Company: Alahli Bank of Kuwait - ABK

    Employment Type: Full-time

    Job Location: Al Asimah, Kuwait