Job Description
The Technology Business Analyst 2 is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Formulate and define systems scope and project objectives through research activities
Analyze business client needs and document requirements by utilizing business analysis procedures and concepts
Assess applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures or precedents
Identify risk and consider business implications of the application of technology to the current business environment
Create and prepare reports, metrics and presentations
Work as a team to accomplish objectives and define and make recommendations for enhancements
Participate in validation and testing activities to identify system problems and perform other duties as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Job Requirements
Bachelor's degree/University degree or equivalent experience
3-5 years of relevant experience
Knowledge of business systems and industry standards
Proven interpersonal skills to develop working relationships
Consistently demonstrate clear and concise written and verbal communication
Demonstrated ability to work under pressure to meet tight deadlines
Proven self-motivation to take initiative and master new tasks quickly
Consistently approach work methodically with attention to detail
