Job Description
Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.
Reports direct to: ADIB Business Customer Relationship Manager
Duties and Responsibilities
Your main responsibilities in this role include the following:
Deposit account documentation.
Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.
Finance account documentation.
Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms.
Sales-Management of service delivery.
Sell and cross sell ADIB’s products and promote ADIB’s image
Staff Management and coordination.
Management of subordinates, plan their training and appraisal.
Perform other task specified by Management.
Job Requirements
Broad knowledge of ADIB’s Retail Banking financial products & services
Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures
Good Knowledge of UAE banking practices , regulations & risks
Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
General awareness of competitors in the local market
Fair knowledge of service standards
Training skills
Sales skills
Management Information skills
Computer skills
Job Details
Company: Abu Dhabi Islamic Bank - ADIB
Employment Type: Full-time
Job Location: Fujairah, United Arab Emirates
