• Al-Tijari CBK Jobs | Officer - Social Media, Kuwait

    Al-Tijari CBK Jobs | Officer - Social Media, Kuwait

    Location: Kuwait

    Job Description

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Strategy

    • Abides by set strategy and objectives

    • Budgeting and Financial Management

    • Complies with set Divisional Budget

    • Operational Duties

    • Assists in the Supervisor administering of the Bank’s various social media accounts and creates, organizes and publishes relevant, original, high-quality content such as video, animation, graphics and posts

    • Ensures advertising on social media reflects the latest Bank products, services, events and promotions, is consistent, as well as monitoring that the Bank’s corporate identity is maintained at all times

    • Works towards building online reputation through garnering positive reviews

    • Monitors and follows all client comments and suggestions, and provides feedback to Direct Line Manager for approval.

    • Performs research on current benchmark trends and audience preferences

    • Tracks competitor Social Media campaigns in efforts to stay ahead and ensure Divisions’ efficiency and maximum impact

    • Coordinates with Supervisor and Media agencies in regards to design, creation and management of promotions and Social ad campaigns.

    • Sees to any additional request made by Division Head or DGM

    • Customer’ Relations Management (internal and/or external)

    • Develops and maintains relationships with all stakeholders to ensure satisfaction with services provided

    • Supports in the fulfillment of all Client requests and orders

    • Documentation and Reporting

    • Collects, stores and maintains relative data ensuring accurate documentation of information

    • Reviews all submitted analysis and reporting, ensuring accuracy and timely delivery

    • Policies and Procedures

    • Aides in the formulation and review of Division policies and procedures

    • Coordinates for the effective and efficient application of Divisional policies and procedures.

    • Auditing and Review

    • Identifies and corrects data discrepancies, insuring the highest standards of data accuracy.

    Job Requirements

    • Minimum: Bachelor’s Degree, preferably in PR and Marketing or Media and Design

    • Minimum: 3 years in a related field

    • Digital Marketing with Udacity, Facebook Blueprint, Google Adwords, Flightschool preferred

    • Advanced – including knowledge of Art and Design Packages (Photoshop, Illustrator, Freehand, 3D Rendering Software’s and Website Development) as well as comprehensive experience on social media sites (own and active Youtube, Pinterest, FB, Twitter, Instagram accounts)

    • Kuwaiti Nationals

    • Enthusiasm for all camerawork and broadcast.

    • Skilled with various camera types and editing packages.

    • English Skills: Fluent

    • Arabic Skills: Fluent

    • Key Behavioral Competencies

    • Problem Solving

    • Teamwork

    • Meeting Customers’ Expectations

    • Key Technical Competencies

    • Efficiency & Effectiveness

    • Quality Improvement

    Job Details

    Company: Commercial Bank of Kuwait - CBK

    Employment Type: Full-time

    Job Location: Al Kuwait, Kuwait