Job Description
the Commercial Bank of Kuwait - CBK is currently recruiting for the role of Operations Officer - Branches
Duties and Responsibilities
Your main responsibilities in this role include the following:
Provide support and assistance on operational related functions.
Support branch staff and ensure proper servicing of banking needs for customers.
Train branch staff in new or changed policies and procedures.
Ensure line management and personnel awareness of discovered control issues.
Identify potential process improvements to ensure achievement of branches performance.
Ensure compliance, operational risk controls in accordance with regulatory standards and policies.
Maintain CBK’s internal control standards, including timely implementation of internal and external audit points.
Review and handle the following issues a) cheque book request / KNET, b) Charity report c) Returned Cheques d) Travel Insurance e) dormant account reactivation control etc.
Job Requirements
Kuwaiti Nationals
Successful processing of transactions and requests
Accuracy in documentation and inputting
Effective response to requests for information
Good engagement with branch staff
Early identification of control issues and good escalation
Job Details
Company: Commercial Bank of Kuwait - CBK
Employment Type: Full-time
Job Location: Al Kuwait, Kuwait
