• Commercial Bank of Dubai - CBD Jobs in Dubai | Government Relations Officer

    Commercial Bank of Dubai - CBD Jobs in Dubai | Government Relations Officer

    Location: United Arab Emirates

    Job Description

    The role holder provides first level advice, guidance, and handling on UAE visas, immigration and pension procedures required from various Ministries and Government entities during the onboarding and outboarding of expatriate employees..

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Be well versed on required HR policies, procedures, and online government systems in order to provide advice on related and current practices and procedures at a basic level to the GRO unit and onboarding employees.

    • Be knowledgeable of the UAE’s Labour laws and procedures within Immigration and Ministry of Labour in order to process the required documents within agreed SLAs.

    • Ensure timely completion of visa processes for employees and dependants whilst providing regular progress updates to the GRO unit and HRBPs. Address queries and complaints in a timely manner.

    • Carries out minor tasks independently and complex tasks under supervision as and when required to provide professional Human Resources services in the GRO unit.

    • Develops own professional expertise by on-the-job and formal training and developing networking and contacts within Immigration, MOL and GPSSA.

    • Participates in regular team meetings to gain a broader awareness of departmental activities and to contribute to group discussions on potential improvements to existing procedures and systems and to resolve individual client problems.

    Job Requirements

    • Higher Secondary education.

    • Effective communication skills in English and Arabic.

    • Good interpersonal and communication skills.

    • Problem solving and dispute settling.

    • Timely handling and tracking of files on a case by case basis.

    • Good understanding of protocols and procedures to be compliant with UAE regulations and requirements

    Job Details

    Company: Commercial Bank of Dubai - CBD

    Employment Type: Full-time

    Job Location: Dubai, United Arab Emirates