• L'Oreal Digital Graduate Trainee in UAE

    L'Oreal Digital Graduate Trainee in UAE

    Location: United Arab Emirates

    Job Description

    Contribute to brand’s profitable growth by accelerating on D2C rollouts and implementing local CRM solutions to engage, retain, upsell & recruit consumers.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Manage the local roadmap for digital projects and act as country lead for tools governance & user management as per security guidelines

    • Support brands on ecommerce D2C roll-out and collaborate with cross-functional teams including analytics, merchandising, IT, legal, etc

    • Plan and deliver local CRM strategies across all brands encouraging customer retention and customer loyalty

    • Onboard all brands on CRM golden rules and must have activations, support on campaigns and monitor ROI behind them

    • Manage the local CRM platform set-up and optimize the platform use, ensue it works seamlessly across the organization

    • Manage customer database to ensure data is clean, rich and segmented effectively for targeted marketing activities. Leverage insights on database from customer segmentation to profiling and LTV analysis

    • Be CMO budget keeper by aligning on costs with internal and external stakeholders, following up with controllers and brands to ensure values match in digital A&Ps, and be responsible to create all CMO POs & GRs.

    Job Requirements

    • 2/3 years’ experience in digital marketing

    • Languages: written & spoken English and Arabic

    • Use of digital tools is a must (Web Analytics, Social Analytics, CRM tools and platform, etc)

    • Strong project management knowledge and ability to handle multiple projects simultaneously

    • Solid analytical skills and detailed-oriented

    • Pro-active, entrepreneurial individual with a constant drive for results

    • Understanding and passion for digital landscape, trends, tools & technology innovation

    Job Details

    Company: L’Oréal

    Employment Type: Internship

    Job Location: Dubai, United Arab Emirates