Job Description
the Commercial Bank of Kuwait - CBK is currently recruiting for the role of HR System Officer
Duties and Responsibilities
Your main responsibilities in this role include the following:
Strategy
Monitors the implementation of short-term and long-term Divisional strategy
Evaluates employee achievement and reviews and update set goals periodically
Budgeting and Financial Management
Ensures Division’s compliance with set Budget
Operational Duties
Creates HR System strategy that includes process and quality management
Evaluates existing systems/other products based on needs of Division and makes recommendations towards future developments and adaptation; once approved, changes the system(s) in accordance with the new requirements.
Implements new developments in the Bank’s HR system, while liaising with the vendor of the system for support services in order to implement such changes.
Closely follow up with the vendor for the implementation for the developments and changes as per the business request.
Progresses systems activity within defined configurations, recommending changes where appropriate.
Maintains and develops core HR IT systems, specifically contributing to the development of and subsequent maintenance of HR hierarchies (e.g. reporting lines)
Contributes to, develops and maintains systems and permissions architecture as defined by the HR Information Systems Manager
Carry out HR system administration activities – e.g. system maintenance, system testing, system/data checks fault-finding and resolution, managing user access.
Supports others using the systems – e.g. designing and delivering training, and producing user guides.
Works with intranet/internet technology as required
Employs sound judgment and handles confidential information with tact and diplomacy.
Sees to any additional request made by Division Head, Executive or Senior Manager
Handling all Scheduling system requests & reports.
Develop/Design/Maintain reports based on user requirements using different reporting tools.
Ensures correct system usage by the users.
Extract requested data from Database using SQL.
Identify & Troubleshoot System Errors and escalate them to the responsible party (Vendor/ ITD).
Maintains accurate Integration between HRMS and other related systems.
Customer’ Relations Management (internal and/or external)
Develops and maintains relationships with all stakeholders
Ensures Client satisfaction with the Division’s products and services
Addresses all Client requests and orders, and redirects, if needed, to the concerned parties for proper solutions
Documentation and Reporting
Collects, stores and maintains relative data ensuring accurate documentation of information
Submits analysis and reporting on a periodic basis (weekly, monthly, and quarterly)
Policies and Procedures
Abides by all Divisional policies and procedures
Auditing and Review
Identifies and corrects data discrepancies, ensuring the highest standards of data accuracy.
Job Requirements
Good English communication skills.
Must have experience in SQL language.
Must have experience in any report designing tool preferably Fast-Report.
Programming background is a plus.
Knowledge in relational database is a plus.
Experience in HRMS Analysis/Design & implementation is a plus.
Job Details
Company: Commercial Bank of Kuwait - CBK
Employment Type: Full-time
Job Location: Hawali, Kuwait
