• وظائف بنك مصر | ممثل خدمة العملاء (القاهرة، الأسكندرية، الدقهلية، دمياط)

    وظائف بنك مصر | ممثل خدمة العملاء (القاهرة، الأسكندرية، الدقهلية، دمياط)

    Location: Egypt
    Published:

    Job Description

    Banque Misr is currently recruiting for the role of Customer Service Officer

    Job Location: Cairo, Alexandria, Daqahlia, Damietta, Egypt

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Execute all banking transactions for the segment of VIP customers with the best quality, while making sure that all required documents are fulfilled.

    • Work to build a strong relationship and good communication with VIP customers

    • Provide the best level of services and support to the segment of VIP customers by identifying their banking needs and continuous follow-up of all their transactions to be consistent with high-quality standards and speed in order to achieve customer satisfaction for the service provided.

    • Support the Senior Client Relationship Manager in providing and selling financial products and services to new and existing clients.

    • Work on nominating VIP clients for the Senior Client Relationship Manager.

    • Carry out tasks related to data updating operations and following up on the delivered cards & gifts provided to the VIP segment.


    Job Requirements

    • Reputable University Graduates

    • Other Educational entities [Sadat Academy, Canadian International Collge, Arab Academy For Science, Technology & Maritime Trasport]

    • Bachelor's degree with Grade “Good” At least.

    • Banking Experience from 2-5 years.

    • Preferable to have experience in Sales & Marketing of Banking Products.

    • Very Good to Excellent in English Language (Spoken & Written).

    • Very good to Excellent Communication skills.

    Job Details

    Company: Banque Misr

    Employment Type: Full-time

    Job Location: Cairo, Alexandria, Daqahlia, Damietta, Egypt

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