• CIB Egypt Careers | Fraud Control Officer Job

    CIB Egypt Careers | Fraud Control Officer Job

    Location: Egypt

    Job Description

    The Commercial International Bank - CIB Egypt is currently recruiting for the role of POS/MPOS Fraud Control Officer

    Ensure daily batches of contracts of (POS / MPOS) merchants are properly reviewed to mitigate the risk of acquiring fraud and detect any suspicious behaviour on CIB point of sale machines.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Monitor the POS /MPOS offline transactions received on the risk management system to mitigate any potential fraud cases.

    • Present daily suspicious transactions to the Cards Business Acquiring department in order to review it with the merchant to prevent collusion from the merchant side.

    • Review daily-customized reports to cover the missing detected cases through online monitoring process.

    • Communicate with the issuer bank to confirm the suspicious cases are genuine or not.

    • Receive contracts from the acquiring business and check that all the required signatures are in place (Business, Merchants, Director of contracting) and send the reviewed contracts back with all the complementary documents after obtaining the management approval.

    • Ensure that I-Score report is obtained and reviewed prior to accepting the merchant (In individual co. Only) and reject the cases in case of any negative indicators appeared to mitigate any potential fraud.

    • Ensure the site inspection (investigation visit) is done to validate the merchant activity and the evaluation of the place.

    • Update the daily register to portray all contracts statuses (approved, pending, declined, missing doc.) and send it to business team in order to be aware of the accepted and rejected merchants.

    • Check the merchants’ names on Master Card’s website to ensure that the merchant name is not listed in the negative list.

    • Prepare monthly report to show the total loses and recoveries and prepare summary sheet to update the Retail risk team with all the numbers of approved POS contracts and the applied deviations to support the decision-making.

    • Refer to the business and charge back operations teams when suspected transactions are detected

    • Check the pre-set parameters on the monitoring system to ensure effective monitoring procedures according to Visa and Master Regulations.

    Job Requirements

    • Bachelor’s is degree of Commerce, Business Administration, Accounting or its equivalent.

    • Officer: Minimum of 3-6 years of experience. Sr. Officer: 6-8 years.

    • Good command of English and Arabic languages

    • Proficient user of MS Officer

    • Quantitative and qualitative analysis and decision-making skills.

    • Self-motivated.

    Job Details

    Company: Commercial International Bank - CIB

    Employment Type: Full-time

    Job Location: Cairo, Egypt