• وظائف البنك المصري الخليجي - طنطا EG-Bank | Operation Manager

    وظائف البنك المصري الخليجي - طنطا EG-Bank | Operation Manager

    Location: Egypt
    Published:

    Job Description

    EG-Bank is currently recruiting for the role of Operation Manager

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Monitors all related transactions and follows up on the control reports to ensure adherence to policies and procedures

    • Validates and signs various requests and transactions according to the authority matrix

    • Ensures all audit notes are fully adhered to and closed in due time and that no recurrence exist in future

    • Ensures high level of customer service including the review of complaints related to operations area and resolves such to maintain the highest level of customer satisfaction

    • Checks and approves transactions and applications as per the granted authorities to ensure that work is error-free and adheres to policies and procedures

    • Monitors, carries out and hands over custody items and keys between employees in accordance to custodian matrix and related policies and procedures

    • Manages and ensures functionality of security and controls systems in branch and follows up on its periodic maintenance and as necessary

    • Manages subordinates' personnel related issues and provides performance improvement opportunities aligned with work requirements

    • Handles all branch operational issues related to IT, Compliance and Centralization

    • Approves identified branch cash needs

    • Spots any potential selling opportunity and refers it to concerned parties


    Job Requirements

    • Bachelor Degree in business administration or finance from a recognized university

    • Fluent in Arabic and English (writing and speaking)

    • Min. of 6 years of experience in Banking, 3 of which in branch operations

    Job Details

    Company: EG-Bank

    Employment Type: Full-time

    Job Location: Tanta Branch, Egypt

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