• CIB Bank Egypt Careers | Credit Customer Relationship Manager Job

    CIB Bank Egypt Careers | Credit Customer Relationship Manager Job

    Location: Egypt

    Job Description

    The CIB Egypt is currently recruiting for the role of Credit Customer Relationship Manager

    To drive the Business Banking sales process through developing relationships with existing and NTB borrowing credit clients to maximize market penetration and achieve the annual budgeted products’ sales plan (ex. Super Business Loan & Growth Loans), while abiding & complying with ; the credit policy, the Bank Policy & CBE regulations, within defined TAT in order to ensure high portfolio quality.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Attract new Business banking companies to maximize Bank’s assets, trade finance and liabilities, as well as cross-selling CIB’s other products. Support Relationship Managers in sourcing new leads for unsecured lending programs

    • Conduct simplified financial analysis and simplified Executive Summary for new cases or solicited directly to identify the customer needs and offer them the suitable product program matching the credit products’ policy

    • Maintain strong relations with existing Business Banking clients to maximize CIB share of wallet in all relevant products

    • Cooperate with Risk team to undertake proper credit assessment for borrowing clients in order to ensure high portfolio quality

    • Handle customers’ complaints properly, and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT

    • Negotiate with the clients and settle on pricing, facilities, terms & Conditions with clients before handling the case to the Business Banking Risk for final recommendation

    • Monitor customers’ information are always updated to maintain valid documentation

    • Monitor the facility utilization to ensure that it is within approved limit and structure and ensure prompt settlement of dues

    • Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers lists

    • Respond to risk enquiries within the defined T.A.T to maintain portfolio quality monitoring

    Job Requirements

    • Bachelor’s degree of commerce , Business Administration, accounting or equivalent

    • Minimum 4 years of relevant experience - Credit Certified

    • Credit Certified

    • Very good command of English

    • Good Computer skills

    • High selling skills

    • Customer centric

    • Quantitative and qualitative analytical skills

    • Excellent Communication and negotiation skills

    Job Details

    Company: Commercial International Bank - CIB

    Employment Type: Full-time

    Job Location: Cairo, Egypt