Job Description
Join us as a Technical Support Intern in Cairo to do the best work and make a profound social impact.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Work within Dell Technologies Services teams for root cause identification and resolution of service event drivers
Work on ambiguous and complex problems requiring evaluation of intangible variables
Predictive Analytics
Integrates trends, data and information into plans, deliverables, and recommendations
Opportunity/risk analysis
Cost/benefit analysis
Anticipate operational, program, implementation issues, and develops preventative measures
Adapt projects, programs or methods based on customer or business partner feedback
Work across the organization to effectively obtain and allocate resources to complete programs and projects on time
Responsible for large, data intensive projects
Frequently interacts with Executives, Directors, Senior Managers, peers, project/program managers, operations, marketing, finance, and other internal and external customers
Job Requirements
Education area of study in Computer Engineering, Electrical Engineering & Computer Sciences
Possess basic understanding of Cloud, Big Data Analytics & or Software operating systems including Microsoft based products
Ability to carry out independent research using advanced analytical techniques
Ability to organize and manage multiple projects, set priorities & work independently under aggressive timelines
Job Details
Company: DELL
Employment Type: Internship
Job Location: Cairo, Egypt
