• DELL Egypt Internship | Technical Support Intern

    DELL Egypt Internship | Technical Support Intern

    Location: Egypt

    Job Description

    Join us as a Technical Support Intern in Cairo to do the best work and make a profound social impact.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Work within Dell Technologies Services teams for root cause identification and resolution of service event drivers  

    • Work on ambiguous and complex problems requiring evaluation of intangible variables  

    • Predictive Analytics 

    • Integrates trends, data and information into plans, deliverables, and recommendations 

    • Opportunity/risk analysis  

    • Cost/benefit analysis  

    • Anticipate operational, program, implementation issues, and develops preventative measures 

    • Adapt projects, programs or methods based on customer or business partner feedback 

    • Work across the organization to effectively obtain and allocate resources to complete programs and projects on time 

    • Responsible for large, data intensive projects 

    • Frequently interacts with Executives, Directors, Senior Managers, peers, project/program managers, operations, marketing, finance, and other internal and external customers 

    Job Requirements

    • Education area of study in Computer Engineering, Electrical Engineering & Computer Sciences

    • Possess basic understanding of Cloud, Big Data Analytics & or Software operating systems including Microsoft based products

    • Ability to carry out independent research using advanced analytical techniques

    • Ability to organize and manage multiple projects, set priorities & work independently under aggressive timelines

    Job Details

    Company: DELL

    Employment Type: Internship

    Job Location: Cairo, Egypt