Job Description
This role will be responsible for evaluating and documenting Flight Attendant job performance, enforcing work rules and Company policy, and ensuring Flight Attendants’ professional standards are met. This role will also serve as the main point of contact for Flight Attendants for their assigned station to support and answer questions directly related to the Flight Attendant role. The Supervisor Flight Attendants is excited to bring their unique background to the Inflight Team, where they’ll have the opportunity to drive the future of Southwest.
Benefits and Offers
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.
Explore more Benefits you’ll love: swa.is/benefits
401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Your main responsibilities in this role include the following:
Duties and Responsibilities
Provide Leadership, direction, and mentoring to Inflight base employees
Coach and counsel Flight Attendants which may include dealing with behavior, performance, and appearance issues
Maintain a working knowledge of the F/A Manual, Work & Conduct Rules, and Collective Bargaining Agreement
Attend all required Leadership annual training (i.e., Recurrent Training, Drug and Alcohol training, and any other training set by the Company or Leader)
Ensure compliance with all work rules and regulations
Ensure Flight Attendant recognition and awards programs are in place and follow up with anniversaries, external commendation letters, LUV reports, Kicktails, On The Spot, and all other special recognition awards
Conduct i360/Flight Attendant Boarding Performance assessments (some require late night travel), and visits to liaison with Leaders and Employees in assigned Southwest served cities
Qualify and maintain all the active requirements of a Southwest Airlines Flight Attendant
Responsible for the data entry of Flight Attendant personal files
May perform other job duties as directed by Employee's Leaders
Job Details
Company: Southwest Airlines
Employment Type: Full-time
Job Location: Phoenix, Arizona, United States
