• Cabin Experience Agent (Customer Service Agent) Job in Atlanta | Delta Airlines

    Location: Atlanta, GA, USA
    Published:

    Job Description

    As a Cabin Experience Agent, you will work with an innovative team whose common goal is to ensure that all aircraft interiors meet the Delta CareStandardSM level of cleanliness for each flight to drive a positive customer experience. At Delta, our brand is critical to our continued success. As a Cabin Experience Agent, you play a key part in keeping our brand strong by, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.

    The starting pay is $16.55 per hour. Additional pay increases occur regularly through 10.5 years

    Benefits and Offers

    • Competitive salary, industry-leading profit sharing program, and performance incentives.

    • 401(k) with generous company contributions up to 9%.

    • Paid time off including vacation, holidays, paid personal time, maternity and parental leave.

    • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.

    • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

    • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

    • Domestic and International space-available flight privileges for employees and eligible family members.

    • Career development programs to achieve your long-term career goals.

    • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

    • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

    • Recognition rewards and awards through the platform Unstoppable Together.

    • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

    Your main responsibilities in this role include the following:


    Duties and Responsibilities

    • Safely clean, sanitize, and provision aircraft cabin including all cabin seating areas, galleys, lavatories, crew rest areas, and cockpits.

    • Lift and carry cleaning equipment and cleaning supplies required for servicing aircraft.

    • Perform aircraft security inspections in accordance with current safety and security procedures and regulatory requirements.

    • Safely drive and operate ground equipment such as cargo vans, trucks, and high-lift trucks in areas of congestion.

    • Service aircraft lavatories in accordance with current safety procedures.

    • Repeatedly bend and lift to clean and/or search all required areas.

    • Operate electronic devices and computers to ensure aircraft are cleaned and searched pursuant to the required standards.

    • Practice safety-conscious behaviors in all operational processes and procedures.


    Job Details

    Company: Delta Air Lines

    Employment Type: Full-time

    Job Location: Atlanta, GA, USA

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