• IT Help Desk Engineer/Specialist | Tiger Aviation Services

    Location: Cairo Governorate, Egypt

    Job Description

    Tiger Aviation Services is currently searching for (Male IT Help Desk Engineer/Specialist

    This position is to provide assistance in regards to troubleshooting and configuring IT matters and systems and to participate in investigating problems and resolve IT issues in servers, attendance systems and connections.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Supervision of IT dept operations on daily basis

    • Liaise with vendors, business partners, and IT personnel for understanding problem and providing solution/resolution.

    • Troubleshooting and solving client Software and Hardware issues

    • Maintain client Software Installations and Upgrades needed.

    • Active Directory Domain Management.

    • Troubleshooting and resolving basic Network issues.

    • Following up with customers to ensure full resolution of issues.

    • Configure all networks.

    • Monitor network performance and troubleshoot problem areas

    • Ensure network connectivity of all servers, workstations, and other network appliances.

    • Mange planning and maintenance of network cabling.

    • Participate in managing all network security solutions.

    • Perform server and security audits, and system backups and recovery.

    • Plan and coordinate the design, installation, and connectivity of computer and network systems

    • Developing, configuring, maintaining, supporting and optimizing all new and existing network, hardware, software, and communication links.

    • Plan, design, and develop local area networks (LANs) and wide area network (WANs)

    • Troubleshoot network performance issues

    • Conduct testing and development of disaster recovery plans to detect faults and minimize malfunctions.

    Job Requirements

    • Good command of English Language

    • Strong and good knowledge of emailing technologies.

    • Engineering graduates are preferred.

    • Experience of 3-5 years as Help Desk Engineer (Specialist)

    • Native Arabic speaking with good command of English

    • University graduate (Information Systems, Computer Sciences) is mandatory.

    • Background in system developments and coding languages is highly preferable.

    Job Details

    Company: Tiger Aviation Services

    Employment Type: Full-time

    Job Location: Cairo, Egypt

    How to apply

    Interested calibers can forward their CVs to HR@tigeraviation.aero mentioning the job Code (HRT-12-22) in the subject bar/line