Job Description
This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. This is a union represented position.
Benefits and Offers
Starting Rate: USD $18.50/Hr
Quarterly and annual bonus plans
Comprehensive well-being programs including medical, dental and vision benefits
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Generous 401k match program
Generous holiday and paid time off
Your main responsibilities in this role include the following:
Duties and Responsibilities
Perform duties in varying capacities at the direction of management to ensure complete customer satisfaction.
Process airway bills.
Provide cargo rates and tracking information to customers.
Assist customers with shipping needs (e.g. answering inquires, computing cargo rates, initiate and complete cargo bookings) in a warehouse environment
Perform computer and paperwork tasks.
Job Details
Company: Alaska Airlines
Employment Type: Full-Time
Job Location: Seattle, Washington, United States
