Job Description
The Ground Operations Crew is responsible for loading and unloading customer bags, operating ground service equipment, and coordinating aircraft servicing. They also assist with ramp service duties, waste disposal, and re-servicing aircraft. The crew must be comfortable serving customers and proficient in using computers, and be prepared to work outdoors under various weather conditions. Operate ground service equipment, such as motor vehicles, tugs, and elevated de-icing trucks, and work in a ramp environment. Tag, lift, load, and unload customer bags, operate external aircraft equipment, and prepare cabins for boarding and departure. Assist with special needs, guide aircraft to and from parking locations, and occasionally carry a handheld radio. Also assist with loading and unloading mail, small packages, and human remains. The crew ensures a safe environment and operation.
The position requires a high school diploma or GED, at least 18 years old, one year of customer service or sales experience, fluency in written and spoken English, and adherence to JetBlue Uniform Policy Manual Standards. Be able to travel and work variable hours, including holidays and weekends. Must follow safety guidelines, perform under pressure, work in all weather conditions, and make occasional trips for training or temporary assignments.
The candidate must be able to handle objects up to 50 pounds frequently and 70-100 pounds occasionally with assistance, and maintain a valid Security Identification Display Area (SIDA) Badge. Must also possess a valid Driver's License and a driving record that meets JetBlue Airways insurance standards. The candidate must be legally eligible to work in the country, pass a ten-year background check and pre-employment drug test, and authorize to work in the US. Bilingual skills, previous airline experience, and proficiency with Microsoft Office suite are preferred.
Job Details
Company: JetBlue Airways
Employment Type: Full-time
Job Location: Cheektowaga, NY, USA
