• Nesma Airlines - Passenger Services Officer موظف خدمات ركاب

    Location: Cairo Governorate, Egypt

    Job Description

    Nesma Airlines is currently recruiting for the role of Passenger Services Officer

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Follow up on passengers' special requests, comments, and complaints.

    • Initiate corrective actions for the deviation in any matter related to passengers' discomfort.

    • Solving all mishandling baggage issues and problems.

    • Ensure that all passengers’ claims are passing through him for proper procedures that ensure regulations implementation.

    • Perform any administrative tasks assigned by the Ground Handling Manager.

    Job Requirements

    • Bachelor's Degree.

    • More than 3 years’ experience.

    • English Language: Fluent.

    • Customer and details Oriented.

    • Perfect communication skills.

    Job Details

    Company: Nesma Airlines

    Employment Type: Full-time

    Job Location: Cairo, Egypt


    How to apply

    For interested candidates, please send your CV to the following Email address (Here) mentioning the position "Passenger Services Officer" in the subject