Job Description
Type of Post: British Embassy in Abu Dhabi, United Arab Emirates
Job Category: Other British Government Departments (Partners across Government, including UK Visas)
Job Subcategory: UKVI (UK Visas and Immigration)
The British Embassy Abu Dhabi has vacancies for Entry Clearance Officers (ECO) on temporary contracts starting March 2019.
These are fixed term contracts for an initial period of six (6) months in response to seasonal demand. There is the possibility of extension and/ or renewal of the contract depending on performance and operational requirements.
The objective of this role is to provide high quality, efficient, and non-discriminatory visa application processing which meets published standards and to provide all customers with a firm, fast and fair service.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Assess and resolve visa applications within agreed benchmarks. You must be able to analyse information and reach a decision quickly and be able to justify this decision both orally and in writing. Entry Clearance Officers are expected to meet challenging daily workload targets.
Ensure that all correspondence is considered and reports or replies prepared within target times in clear and concise English.
Deal professionally with all callers to the Visa Section, whether on the telephone or in person, ensuring that people are treated fairly and responding sensitively to differences.
Job Requirements
Employment of successful candidates will only be confirmed following the successful completion of the Entry Clearance Officer training course. This is a pass/ fail examined course and candidates must be available to attend once the course date is confirmed.
A proven track record of working quickly and reliably with little supervision and meeting challenging targets on a daily basis.
Capable of making quick decisions in accordance with set rules and able to show that these decisions are fair and just on all occasions.
Ability to work well under pressure in a target driven environment.
Ability to work effectively in a team environment.
Fluent in English.
Desirable qualifications, skills and experience
Candidates who have already completed and passed the Entry Clearance Officer course and who have recent experience of ECO work are highly desirable.
Required competencies
Making Effective Decisions, Leading and Communicating, Managing a Quality Service, Delivering at Pace
Job Details
Company/Organization: British Embassy in Abu Dhabi
Employment Type: Full-time
Job Location: Abu Dhabi, United Arab Emirates
Duration of Post: 6 months
Compensation/Salary: AED 13,296 Per Month
Start Date: 24 March 2019
Application Deadline: 12 January 2019
