• HSBC Bank Careers | Web Production Officer

    HSBC Bank Careers | Web Production Officer

    Location: Egypt

    Job Description

    HSBC is currently recruiting for the role of Web Production Officer

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Work with other production staff to manage and maintain client websites using existing content management systems in HSBC within guidelines

    • Assist specialists to ensure best search engine placement for web conten

    • Demonstrate familiarity with the web as a medium

    • Demonstrate familiarity with the range of content management systems used within HSBC

    • Demonstrate sound fundamental knowledge of CSS, HTML and JavaScript

    • Demonstrate ability to import text and data from external applications, such as Word and Excel, and to convert external content into a web-appropriate format

    • Ensure quality control by checking pages to ensure all comments and changes are made, and that style standards are adhered to before jobs leave the team

    • Follow established department protocols and processes

    • Follow established guidelines for applying metadata to content and websites under management

    • Follow established online job code/filing system for all work produced

    • Follow industry standards for properly formed HTML and other relevant web standards

    • Ensure a high quality of work by consistently taking responsibility for one’s own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors

    • Enable to monitor and improve production metrics, bill clients as necessary, and provide training opportunities through the timely submission of productivity reports.

    • Ensure a steady improvement in one’s skills and capabilities by supporting, planning and attending collaborative work and in-house cross-training opportunities, and assisting the direct line manager in developing one’s annual and quarterly training plan

    • Maintain proficiency in current versions of software used within HSBC that are required to perform duties and seek written certification of proficiency from the line manager at least on an annual basis

    • Ensure compliance with all Group, Group Service Centre (GSC), company and department policies and procedures by constantly updating knowledge and understanding of such, raising questions and concerns with team leaders or managers, as necessary, and taking personal responsibility for abiding by these, as required

    • Ensure that all activities are in accordance with compliance standard

    • Assist in the implementation of the Group Compliance Policy locally by containing compliance risk in liaison with the Global Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimising relations with regulators; maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators; aware of operational risk associated with the role, in compliance to Sarbanes-Oxley (SOX) requirements for GSCs

    Job Requirements

    • Web development and online content management experience essential

    • Proficient in all Microsoft Office application

    • Knowledge of the fundamentals of standards-based HTML and XHTML

    • Experience with CSS and JavaScript is desirable

    • Experience with scanning, illustration, slide creation and image manipulation to support website management and productioN

    • Good interpersonal skills

    • Strong command of both written and spoken English

    • Strong attention to detail under pressure and ability to meet deadlines

    • Structured, systematic working style

    • Able to work as part of a team

    • Positive attitude and keen to learn

    • Can maintain composure and professionalism in a fast-paced work atmosphere

    • Flexibility in working different shifts when required

    • Available to work overtime on weeknights and weekends if necessary

    Job Details

    Company: HSBC

    Employment Type: Full-time

    Job Location: Cairo, Egypt