Job Description
HSBC is currently recruiting for the role of Web Production Officer
Duties and Responsibilities
Your main responsibilities in this role include the following:
Work with other production staff to manage and maintain client websites using existing content management systems in HSBC within guidelines
Assist specialists to ensure best search engine placement for web conten
Demonstrate familiarity with the web as a medium
Demonstrate familiarity with the range of content management systems used within HSBC
Demonstrate sound fundamental knowledge of CSS, HTML and JavaScript
Demonstrate ability to import text and data from external applications, such as Word and Excel, and to convert external content into a web-appropriate format
Ensure quality control by checking pages to ensure all comments and changes are made, and that style standards are adhered to before jobs leave the team
Follow established department protocols and processes
Follow established guidelines for applying metadata to content and websites under management
Follow established online job code/filing system for all work produced
Follow industry standards for properly formed HTML and other relevant web standards
Ensure a high quality of work by consistently taking responsibility for one’s own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors
Enable to monitor and improve production metrics, bill clients as necessary, and provide training opportunities through the timely submission of productivity reports.
Ensure a steady improvement in one’s skills and capabilities by supporting, planning and attending collaborative work and in-house cross-training opportunities, and assisting the direct line manager in developing one’s annual and quarterly training plan
Maintain proficiency in current versions of software used within HSBC that are required to perform duties and seek written certification of proficiency from the line manager at least on an annual basis
Ensure compliance with all Group, Group Service Centre (GSC), company and department policies and procedures by constantly updating knowledge and understanding of such, raising questions and concerns with team leaders or managers, as necessary, and taking personal responsibility for abiding by these, as required
Ensure that all activities are in accordance with compliance standard
Assist in the implementation of the Group Compliance Policy locally by containing compliance risk in liaison with the Global Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimising relations with regulators; maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators; aware of operational risk associated with the role, in compliance to Sarbanes-Oxley (SOX) requirements for GSCs
Job Requirements
Web development and online content management experience essential
Proficient in all Microsoft Office application
Knowledge of the fundamentals of standards-based HTML and XHTML
Experience with CSS and JavaScript is desirable
Experience with scanning, illustration, slide creation and image manipulation to support website management and productioN
Good interpersonal skills
Strong command of both written and spoken English
Strong attention to detail under pressure and ability to meet deadlines
Structured, systematic working style
Able to work as part of a team
Positive attitude and keen to learn
Can maintain composure and professionalism in a fast-paced work atmosphere
Flexibility in working different shifts when required
Available to work overtime on weeknights and weekends if necessary
