Job Description
The Foundation Trainee will learn the work skills required to commence a career with Etihad Aviation Group as a Guest Service Agent (GSA). The Foundation Programme therefore focuses on bringing the Foundation Trainee to a sufficient level of proficiency to perform the role of GSA through a structured development programme encompassing English language skills, IT skills, soft/business skills and technical/role specific skills.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Successfully complete all required training as per the training syllabus.
Comply with all rules, policies, procedures, terms and conditions and/or codes of conduct.
Work shift timing (including nights, weekends and public holidays) as required.
Job Requirements
UAE National ONLY
Minimum a high school certificate
Minimum English language ability CEFR level 2.1 or equivalent
Completed UAE National Military Service (where applicable)
Prior experience in a customer service role is an advantage
Basic abilities to use computers is required
Job Details
Company/Organization: Etihad Aviation Group
Employment Type: Trainee Programme
Job Location: Abu Dhabi, United Arab Emirates
Application Deadline: N/A
