• Etihad Foundation Trainee Programme | Guest Service Agent

    Etihad Foundation Trainee Programme | Guest Service Agent

    Location: Abu Dhabi - United Arab Emirates

    Job Description

    The Foundation Trainee will learn the work skills required to commence a career with Etihad Aviation Group as a Guest Service Agent (GSA). The Foundation Programme therefore focuses on bringing the Foundation Trainee to a sufficient level of proficiency to perform the role of GSA through a structured development programme encompassing English language skills, IT skills, soft/business skills and technical/role specific skills.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Successfully complete all required training as per the training syllabus.

    • Comply with all rules, policies, procedures, terms and conditions and/or codes of conduct.

    • Work shift timing (including nights, weekends and public holidays) as required.

    Job Requirements

    • UAE National ONLY

    • Minimum a high school certificate

    • Minimum English language ability CEFR level 2.1 or equivalent

    • Completed UAE National Military Service (where applicable)

    • Prior experience in a customer service role is an advantage

    • Basic abilities to use computers is required

    Job Details

    Company/Organization: Etihad Aviation Group

    Employment Type: Trainee Programme

    Job Location: Abu Dhabi, United Arab Emirates

    Application Deadline: N/A