Job Description
EG-Bank is currently recruiting for the role of Customer Service Associate
Duties and Responsibilities
Your main responsibilities in this role include the following:
Prepares checking on customers borrowing position on daily basis Prepares follow up reports on daily, weekly and monthly basis Checks all activation documents prior submitting them to admin team Follows up fully on settlement of company’s arrears Follows up on timely manner margin of collaterals Follows up on CBE reports and I score reports on monthly basis Follows up on company’s financial statements and clean commercial register on quarterly and semi-annually Ensures staff awareness and adherence EGBANK code of conduct, internal policies and procedures, CBE regulations, banking law, and AML
