Job Description
EG-Bank is currently recruiting for the role of Corporate Service Officer
Duties and Responsibilities
Your main responsibilities in this role include the following:
Identifies corporate customer needs and fulfils it with proper bank’s products or services
Handles corporate customers requests and inquiries related to their accounts, products, and services in a professional manner, with referring them to respective Relationship Managers whenever needed
Promotes and sells the bank’s products and services to achieve the yearly set targets
Ensures that brochures are up to date and in place
Receives trade finance requests (LCs, LGs, BCs… etc.) and fulfils them in a professional manner
Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures
Contacts corporate customers to advise them on readiness of delivery items (certificates, cheque books …. etc.) and returned cheques
Uses cross-selling techniques with EGBANK existing corporate customers
Adheres to Branch Operating Model
Carries out any task requested by the Senior Corporate Services Officer and the Branch Manager
Makes calls upon request to EGBANK existing corporate clients
Job Requirements
Bachelor degree in business administration or related field
Desired education: Baking principles
Fluent English and Arabic (Writing and speaking)
3 years of experience in banking experience
