• HSBC Bank Careers | Relationship Manager - Corporate Banking

    HSBC Bank Careers | Relationship Manager - Corporate Banking

    Location: Egypt

    Job Description

    HSBC is currently recruiting for the role of Relationship Manager - Corporate Banking

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Maximize revenue and customer value from a portfolio of relationships and contribute directly to department target, both stipulated in Strategic Plan and AOP, in profit growth, credit quality etc

    • Optimize and grow the current and potential future value of a portfolio of high value commercial customers

    • Coordinate with team to achieve targets set and identify potential business opportunities for portfolio expansion

    • Assist Division Head in the formulation and implementation of long and short-term strategic plans and objectives to increase market share/penetration and maximize opportunities for revenue growth

    • Undertake/assist in the appropriate analysis and preparation of client value and customer strategic plans utilizing Client Vision, proposals, presentation and pitches for new solutions, products and services

    • Analyze client wallet sizing and ensure that there is an ongoing client contact and sales strategy for every client and prospective client in the portfolio

    • In conjunction with product partners, identify and materialize potential business opportunities in existing portfolio

    • Establish relationships with new clients and maintain a high-level contact with existing clients to identify new sales opportunities

    • Management of RWAs and ROE of the portfolio within guidelines and using all available tools provided

    • Conduct annual reviews, renewals, temporary extensions, and waivers and amendments

    • Recommend lending facilities within the bank’s guidelines and procedures

    • Recognize early warning signs and closely monitor clients to anticipate changes in risk rating

    • Proactively identify issues and restructure relationships to mitigate potential future risk

    • Understand the latest developments in customer’s industry, global trade environment and international financial industry and proactively advise customers for inherent financial service needs

    • Maximise cross-selling in a wide range of products including treasury, capital markets, personal, insurance, investments, private banking, etc

    • Deliver an excellent customer experience

    • Maintain product expertise and regularly update product knowledge, work closely with Product Team in crafting tailor-made solutions according to customers’ needs

    • Work closely with customers to build and nurture relationships, developing rapport and enhancing channels of communication

    • Provide product specialists with qualified referrals for cross-selling and assist in closing deals across all products

    • Own the customer experience and ensure service excellence at all times, for all aspects of any customer or prospect’s interaction with HSBC

    • Evaluate the customer’s needs and present a range of solutions that are informative and meet their expectations

    • Work closely with Operation Team to resolve service issues and ensure quality service delivery to customers

    • Build close working relationships with internal product partners (such as GB, PFS, GPB, GTB, CRM, HR, OPS, FIN, LGA & Compliance, Audit)

    • Recognize early warning signs and closely monitor clients to anticipate changes in risk rating while identifying relationship restructure to mitigate potential future risk

    • Provide active feedback to seniors on process, operations, risks etc., and make recommendation as to how these can be changed to secure the customer and the bank

    Job Requirements

    • Strong knowledge of Commercial Banking credit assessment and business development

    • Strong knowledge of the Bank’s structures, products and services

    • Understanding of risk management and credit mitigates and strong credit knowledge

    • Broad understanding of the competitive, legal and regulatory landscape, with a detailed knowledge of competitor propositions/ activity

    • Strong knowledge of the full range of Transactional / Corporate Banking products, including: Treasury, Cash Management, Trade Finance, Deposits and Money Market facilities

    • Decent Background knowledge of structured banking transactions, IPOs, leveraged finance, syndicated loans, private placements, bonds and securitizations and global capital markets

    • Proven track record in a corporate client focused environment and an ability to anticipate clients’ needs and tailor service delivery to them

    • Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues

    • Ability to manage the competing priorities of deal flows, credit quality and the requirement to drive income

    • Strong analytical, planning and organizational skills combined with a strong problem solving ability

    • Adaptable, flexible and willing to implement change

    • uperior writing and presentation skills

    Job Details

    Company: HSBC

    Employment Type: Full-time

    Job Location: Cairo, Egypt