• Ramp Agent (Customer Service Agent) Job in Cincinnati | Delta Airlines

    Location: Cincinnati, OH, USA
    Published:

    Job Description

    As a Ramp Agent, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time to drive a positive customer experience. At Delta, our brand is critical to our continued success. As a Ramp Agent, you play a key part in keeping our brand strong by maintaining professionalism and exhibiting a positive attitude inside and outside of work.

    The starting pay is $16.55 per hour. Additional pay increases occur regularly through 10.5 years.

    Benefits and Offers

    • Competitive salary, industry-leading pro๏ฌt sharing program, and performance incentives.

    • 401(k) with generous company contributions up to 9%.

    • Paid time off including vacation, holidays, paid personal time, maternity and parental leave.

    • Comprehensive health bene๏ฌts including medical, dental, vision, short/long term disability and life bene๏ฌts.

    • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

    • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

    • Domestic and International space-available flight privileges for employees and eligible family members.

    • Career development programs to achieve your long-term career goals.

    • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

    • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

    • Recognition rewards and awards through the platform Unstoppable Together.

    • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

    Your main responsibilities in this role include the following:


    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircraft from the gate positions.

    • Safeguard Cargo, baggage, and mail from damage, loss, and weather.

    • Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.

    • Repeatedly lift and load baggage onto carts and to ensure each bag reaches its destination.

    • Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destination.

    • Practices safety-conscious behaviors in all operational processes and procedures.


    Job Details

    Company: Delta Air Lines

    Employment Type: Full-time

    Job Location: Cincinnati, OH, USA