• Provisioning Agent Job in Denver | Southwest Airlines

    Location: Denver, CO, USA

    Job Description

    Provisioning Agents extend Hospitality to Southwest’s Internal and External Customers within the provisioning warehouse, on the aircraft, and on the ramp. This role prepares the cabin for a flight’s departure by stocking the aircraft with snacks and drinks, collaborating with Crew Members to ensure high-quality inflight service, and working with Ground Operations Teams to complete tasks by set times. Provisioning Agents are detail-oriented and enjoy working in a dynamic, safe environment.

    Benefits and Offers

    • Pay Rate: $23.50 per hour
    • Overtime pay is computed solely on base pay rate
    • 401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
    • ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
    • Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
    • Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.
    • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.

    Your main responsibilities in this role include the following:

    Duties and Responsibilities

    • Warehouse area:

    • Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary

    • Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device

    • Loads and stores multiple bags of ice for loading onto provisioning trucks. Handles 30 or more bags of ice a day per shift

    • Prepares perishable items for stocking on aircraft

    • Reviews flight information to plan for snack flights. Consolidates snacks which are consumed for future flights

    • Packs and repacks entertainment kits and assures aircraft is equipped with such kits.

    • Keeps work area clean by sweeping, mopping, wiping down counter tops and organizing warehouse supplies

    • Maintains provisioning truck in a clean orderly manner. Prepares for the provisioning of flights by stocking provisioning trucks with items from the warehouse on a frequent basis

    • Ramp Area:

    • Loads, unloads and services Company aircraft. Transports company material (COMAT) to and from aircraft

    • Performs job in a safe manner in compliance with Company, contractual and regulatory requirements

    • Safely drives and operates a provisioning truck in the airport ramp area

    • Works in the vicinity of and between passenger terminals, aircraft, hangers, jetways, Warehouses, and air freight facilities, both indoors and outdoors.

    • As qualified, operates all motorized ground service equipment (including bag tugs, golf carts, forklifts, pallet jacks, and passenger vehicles) assigned by the Company to complete airline operations

    • May be exposed to a wide variety of weather conditions, jet and machinery noises, dirt and dust for extended period of time

    • Stocks the aircraft galley with ice, beverages, soda, pre-packed liquor, beer, wine, snacks, cups, paper products and other provisions

    • Equips aircraft cabin interiors for flights with equipment and supplies such as passenger amenities

    • Empties trash receptacles, mops galley areas, mops lavatory floor, restock lavatory compartments, and wipes/cleans galley and lavatories

    • Hand cleans interior of aircraft by hand sweeping and dusting, and uses specialized cleaning fluids and materials, using mechanized cleaning aids as required

    • Transports cabin, commissary, and cleaning equipment between aircraft and storage areas

    • Provisioning aircraft must be accomplished during a prescribed ground time

    • General:

    • Works as a member of lean staff operating out of cities served by the airline

    • Wears visual identification required by the Company, prominently displayed for ready recognition

    • Responds to internal Customer inquiries

    • Attends initial and ongoing training (classroom and on-the-job), and keeps current on knowledge, information, and equipment to gain proficiency

    • Duties may vary by size and organization of Provisioning Station

    • Provides friendly service to and maintains positive relationships with all internal and external Customers

    • Works in a cooperative spirit to ensure the success of our Company

    • Must be able to meet any physical ability requirements listed on this description

    • May perform other job duties as directed by Employee's Leaders

    Job Details

    Company: Southwest Airlines

    Employment Type: Full-time

    Job Location: Denver, Colorado, United States